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Students on the Pace Pleasantville campus
Information Technology Services

TeamDynamix Help Desk

ÄÐÅ®²Ù±ÆÊÓƵÈí¼þ currently uses TeamDynamix for ITS helpdesk solution.

Benefits Include

  • Enhanced Self-Service ÄÐÅ®²Ù±ÆÊÓƵÈí¼þ“ One-stop knowledge base for multiple University areas.
  • Easier Navigation ÄÐÅ®²Ù±ÆÊÓƵÈí¼þ“ Search knowledge or service categories, or use the home page search bar to quickly find what youÄÐÅ®²Ù±ÆÊÓƵÈí¼þ™re looking for.
  • More Functionality ÄÐÅ®²Ù±ÆÊÓƵÈí¼þ“ Get content suggestions as you type in search or leverage our AI-powered T-Bone chatbot for added functionality!
  • Public Forms ÄÐÅ®²Ù±ÆÊÓƵÈí¼þ“ Anyone without a Pace login account (e.g. parents/guardians) can now submit some forms/requests without logging in.

To search the knowledge base or submit a ticket request, visit the .

For any questions about this initiative, please email pacehelpdesk@pace.edu.